Privacy Policy

Your Privacy
Matters to Us

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 1, 2024

Our Privacy Principles

These core principles guide how we handle your personal information and protect your privacy.

Data Protection

We implement industry-leading security measures to protect your personal information.

Transparency

We clearly explain what data we collect, how we use it, and your rights regarding your data.

Data Minimization

We only collect data that is necessary for providing and improving our services.

User Control

You have full control over your data, including the ability to access, modify, or delete it.

Information We Collect
We collect information to provide better services to our users and improve our platform.

Personal Information

  • • Name, email address, and contact information
  • • Professional information such as job title and company
  • • Account credentials and authentication information
  • • Payment and billing information for paid services

Usage Information

  • • How you interact with our platform and services
  • • Features you use and time spent on different sections
  • • Device information, IP address, and browser type
  • • Log files and analytics data

Research Data

  • • Data you upload, create, or share on our platform
  • • Collaboration and communication within teams
  • • Project metadata and organizational information
  • • Custom configurations and preferences
How We Use Your Information
We use the information we collect to operate, maintain, and improve our services.

Service Provision

  • • Provide access to our research platform and tools
  • • Process transactions and manage your account
  • • Enable collaboration features and team management
  • • Deliver customer support and technical assistance

Platform Improvement

  • • Analyze usage patterns to enhance user experience
  • • Develop new features and improve existing ones
  • • Conduct research and analytics for product development
  • • Ensure platform security and prevent fraud

Communication

  • • Send important updates about your account or services
  • • Provide newsletters and educational content (with consent)
  • • Respond to inquiries and provide customer support
  • • Share relevant product announcements and features
Information Sharing and Disclosure
We do not sell your personal information and only share it in specific circumstances.

We May Share Information:

  • • With your consent or at your direction
  • • With service providers who assist in our operations
  • • For legal compliance or to protect rights and safety
  • • In connection with business transfers or acquisitions
  • • In aggregated or anonymized form for research purposes

We Never:

  • • Sell your personal information to third parties
  • • Share your research data without explicit permission
  • • Use your data for advertising to third parties
  • • Access your private research without authorization
Data Security and Protection
We implement comprehensive security measures to protect your information.

Technical Safeguards

  • • End-to-end encryption for data transmission and storage
  • • Multi-factor authentication and access controls
  • • Regular security audits and vulnerability assessments
  • • Secure data centers with physical and digital protections

Organizational Measures

  • • Employee training on data protection and privacy
  • • Strict access controls and need-to-know basis
  • • Regular backup and disaster recovery procedures
  • • Incident response and breach notification protocols

Compliance

  • • GDPR compliance for European users
  • • CCPA compliance for California residents
  • • SOC 2 Type II certification
  • • ISO 27001 information security standards
Your Rights and Choices
You have several rights regarding your personal information and how we use it.

Access and Control

  • • Access and review your personal information
  • • Update or correct inaccurate information
  • • Download your data in a portable format
  • • Delete your account and associated data

Communication Preferences

  • • Opt out of marketing communications
  • • Choose notification preferences
  • • Control cookie and tracking settings
  • • Manage third-party integrations

Legal Rights (where applicable)

  • • Right to rectification of inaccurate data
  • • Right to erasure ("right to be forgotten")
  • • Right to restrict processing
  • • Right to data portability
  • • Right to object to processing
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, please contact us.

Privacy Officer

Email: privacy@researchsyn.com

Phone: +1 (555) 123-4567

Mailing Address

Researchsyn Privacy Team
123 Innovation Drive, Suite 100
San Francisco, CA 94105
United States

We will respond to privacy-related inquiries within 30 days. For urgent matters, please call our privacy hotline.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by email or through our platform. The "Last updated" date at the top of this policy indicates when it was most recently revised.