Terms of Service

Terms of
Service

These terms govern your use of Researchsyn's platform and services. Please read them carefully as they contain important information about your rights and obligations.

Last updated: January 1, 2024

Key Terms Overview

Here are the main areas covered in our terms of service to help you understand your rights and responsibilities.

User Responsibilities

Guidelines for appropriate use of our platform and services.

Data Protection

How we protect your data and what we expect from you.

Legal Compliance

Terms regarding legal obligations and dispute resolution.

Service Limitations

Important limitations and disclaimers about our services.

1. Acceptance of Terms

By accessing or using Researchsyn's platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Service Description

Researchsyn provides a comprehensive research platform that includes:

  • • Advanced research tools and analytics capabilities
  • • Collaboration features for research teams
  • • Data storage and management solutions
  • • Governance and compliance tools
  • • Integration with third-party research tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

3. User Accounts and Registration

Account Creation

  • • You must provide accurate and complete information during registration
  • • You are responsible for maintaining the confidentiality of your account credentials
  • • You must be at least 18 years old to create an account
  • • One person or entity may not maintain more than one account

Account Security

  • • You are responsible for all activities that occur under your account
  • • You must notify us immediately of any unauthorized use of your account
  • • We recommend using strong passwords and enabling two-factor authentication
  • • We are not liable for any loss or damage from your failure to secure your account
4. Acceptable Use Policy

Permitted Uses

  • • Conduct legitimate research activities
  • • Collaborate with team members and colleagues
  • • Store and analyze research data
  • • Use our tools for educational and academic purposes

Prohibited Activities

  • • Violating any applicable laws or regulations
  • • Infringing on intellectual property rights
  • • Uploading malicious software or harmful content
  • • Attempting to gain unauthorized access to our systems
  • • Using the service for illegal or unethical research
  • • Sharing account credentials with unauthorized users
  • • Reverse engineering or attempting to extract source code
5. Data Ownership and Privacy

Your Data

  • • You retain ownership of all data you upload to our platform
  • • You grant us a license to process your data to provide our services
  • • You are responsible for ensuring you have rights to any data you upload
  • • You must comply with all applicable data protection laws

Our Obligations

  • • We implement appropriate security measures to protect your data
  • • We will not access your private data without authorization
  • • We comply with applicable privacy laws and regulations
  • • We provide tools for you to control and manage your data
6. Payment and Billing

Subscription Plans

  • • Subscription fees are billed in advance on a monthly or annual basis
  • • All fees are non-refundable except as required by law
  • • We may change our pricing with 30 days' notice
  • • Taxes may apply to your subscription based on your location

Payment Processing

  • • You must provide valid payment information
  • • Payments are processed by secure third-party providers
  • • Failed payments may result in service suspension
  • • You are responsible for any fees charged by your payment provider

Cancellation

  • • You may cancel your subscription at any time
  • • Cancellation takes effect at the end of your current billing period
  • • You will retain access to paid features until the end of your billing period
  • • We may retain your data for a reasonable period after cancellation
7. Intellectual Property Rights

Our Rights

  • • We own all rights to our platform, software, and services
  • • Our trademarks, logos, and brand elements are protected
  • • You may not copy, modify, or distribute our proprietary technology
  • • We reserve all rights not expressly granted to you

Your Rights

  • • You retain ownership of your original research and data
  • • You may use our services in accordance with these terms
  • • You may export your data at any time
  • • You are responsible for respecting third-party intellectual property
8. Disclaimers and Limitation of Liability

Service Disclaimers

  • • Our services are provided "as is" without warranties of any kind
  • • We do not guarantee uninterrupted or error-free service
  • • We are not responsible for the accuracy of user-generated content
  • • We do not warrant that our services will meet your specific requirements

Limitation of Liability

  • • Our liability is limited to the amount you paid for our services
  • • We are not liable for indirect, incidental, or consequential damages
  • • You agree to indemnify us against claims arising from your use of our services
  • • Some jurisdictions may not allow these limitations
9. Termination

Termination by You

  • • You may terminate your account at any time
  • • You should export your data before termination
  • • Termination does not relieve you of payment obligations

Termination by Us

  • • We may terminate accounts for violation of these terms
  • • We may suspend service for non-payment
  • • We will provide reasonable notice when possible
  • • We may retain your data for legal or operational purposes
10. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in San Francisco, California.

Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally. We are committed to working with our users to resolve issues fairly and efficiently.

Questions About These Terms?
If you have questions about these terms of service, please contact our legal team.

Legal Department

Email: legal@researchsyn.com

Phone: +1 (555) 123-4567

Mailing Address

Researchsyn Legal Team
123 Innovation Drive, Suite 100
San Francisco, CA 94105
United States

We will respond to legal inquiries within 10 business days. For urgent matters, please call our main office.

Changes to These Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by email or through our platform at least 30 days before they take effect. Your continued use of our services after changes become effective constitutes acceptance of the new terms.